Immediate friendly, personalised response and transparency throughout
Immediate friendly, personalised response and transparency throughout. Door to door service with clear times allocated. Garage works around clients time frames. Video clips were sent of every aspect of the vehicle requiring attention. This includes an explanative narrative as if the client was in the garage with the Mechanics. No work is carried out before or without the client understanding issue and consenting to progress. Price points are discussed alongside safety, to allow the client to choose parts or tyres they wish to have used on their vehicle. The garage manages to get parts, not in stock, delivered extremely quickly. Multiple communication methods are used to ensure timely and accurate discussions to allow the speed of turnaround. Car returned to the local location of choice completely cleaned and polished inside and out!!... I hardly recognised my car it looked brand new.
This Garage provides an outstanding service, one which sets it apart from many others. Trustworthy, experienced, knowledgeable, excellent service throughout process. This service has integrity! 5/5. thank you